Mercure Exeter Southgate Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,092 reviews

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Mercure Exeter Southgate Hotel - Image 1
Mercure Exeter Southgate Hotel - Image 2
Mercure Exeter Southgate Hotel - Image 3
Mercure Exeter Southgate Hotel - Image 4
Southernhay East, EX1 1QF EXETER, United Kingdom

Description

Hotel extras

  • Central location, close to the Cathedral, Exeter Quay & Underground Passages.

  • Complimentary Fitness Suite during your stay. Swimming pool, sauna & jacuzzi chargeable 10GBP

  • Onsite private parking.

  • The Gate House Restaurant features locally sourced dishes.

  • Ideal destination for meetings, weddings and private functions

Our accommodation(s)

Hotel location

Mercure Exeter Southgate Hotel

Southernhay East
EX1 1QF EXETER
United Kingdom

GPS:50.720332, -3.528424

Telephone
Fax +44 1392 413549

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE GATE HOUSE

Our chef welcomes you to our Gate House Restaurant. Guests can enjoy contemporary British cuisine including locally sourced meat and fresh seafood.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,092 reviews

TripAdvisor Rating  4.0/5  3,125 reviews

Certificate of excellence 2024

Horrible outlook

TripAdvisor rating 1.0/5

_Jhann26 TripAdvisor review

Booked a twin bedded room in February and asked for it to be on a higher floor like we have always had before. When we checked in last week, we were told all twin rooms are now on the ground floor only. I wrote to the hotel manager on our return questioning the new policy, and had a reply from the office manager confirming " Our official twin rooms that are on ground floor" so be aware if you book a twin room at this hotel you look out to a car parked 2 feet from your window or 15 feet away depending if your room faces to the front or rear of the building , either way not a nice outlook. Would not go back there again in a hurry.

Thank you for leaving us a review of your recent stay with us. I am sorry to hear that you were disappointed during your stay. We try to complete all requests, even when booked ahead of time, so I am sorry we weren't able to do that for you this time. I will speak to our Front Office Team to make sure that we are communicating this to our guests. I do hope to welcome you back again in the future. Kind Regards Jenn Howell Operations Manager

The Best Hotel in Exeter!

TripAdvisor rating 5.0/5

Helen B TripAdvisor review

From the moment we arrived until departure, this hotel exceeded our expectations on every level! The reception has an almost luxurious appearance, yet the coal effect fire and comfy seating immediately presented a ‘homely’ and welcoming feel to the hotel. I loved the “Hydration Station”! The room was spacious, with a huge TV and THE most comfy hotel bed I’ve ever slept in! I could not have asked for more! The only negative thing about my stay was the price of a pint at the hotel bar - £8! Still, with a Wetherspoons just around the corner, this ‘issue’ was soon overcome! Book this hotel with confidence. You won’t be disappointed!

Thank you for the lovely review and we are very happy to see you enjoyed your stay with us. We look forward to seeing you again. Kind regards Jake Mountford | Duty Manager

Well located, Friendly helpful Staff

Customer review rating 4.5/5

William Couples - Confirmed reviews ALL

Good base to explore Exeter and its surroundings

Excellent hotel within walking distance of city centre and cathedral

TripAdvisor rating 5.0/5

szd55pilot TripAdvisor review

I enjoyed an excellent 2 night stay in this hotel in Exeter. It's about 25 mins walk from St David's station or a short taxi ride. Easy walking distance to the cathedral area or city centre shopping area. The staff were very friendly and super helpful. I needed to get a document printed and it was simple c/o reception staff - thank you so much, a great help! Breakfast was fine, usual selection of hot & cold buffet foods including some continental options. The bar area is older style (welcomed) and relaxing. The entrance is opposite to the side facing the large roundabout - took me a while to find it. The room (privilege) was great, lots of space, a proper desk, walk in shower and clean. Decor in good shape, windows overlooking trees and it was super quiet at night. All in all a great place for a short stay, highly recommended.

Thank you for the lovely review and we are very happy to see you enjoyed your stay with us. We look forward to seeing you again. Kind regards Jake Mountford | Duty Manager

Very good stay at a good price

Customer review rating 5.0/5

Liz Friends - Confirmed reviews ALL

The staff were all very helpful and polite. The room was clean and twin beds were provided as requested. The food was good. The dinner, bed and breakfast deal was very good value.

Dear Liz G., We very much appreciate your comments regarding your stay at the Mercure Exeter Southgate Hotel. I am please that you enjoyed your visit to us and thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jenn Howell | Operations Manager Mercure Exeter Southgate Southernay E, Exeter, EX11QF

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Other web-users rate our hotel

  • 907 reviews 9.3/10 Location
  • 1,409 reviews 5.9/10 Room
  • 1,255 reviews 8.3/10 Service
  • 15 reviews 6.9/10 WiFi
  • 516 reviews 5.9/10 Cleanliness
  • 500 reviews 6.7/10 Breakfast
  • 394 reviews 5.7/10 Food
  • 313 reviews 5.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.